Housing Options Officer

Job Introduction

Working Hours: 37

Interview Date(s): Week commencing 30/11/2026

Are you committed to helping some of the most vulnerable members of the community? Do you have experience of managing a housing register and statutory procedures? We are looking for an innovative, experienced Housing Options Officer to join our Housing Options team. 

About the Role:

• To support in delivering efficient and effective Housing Options, Homelessness and Prevention service 
• Assist and support customers to retain their existing accommodation, ensure appropriate signposting to partner agencies
• Support the Homes for Ukraine Scheme for Guests to secure more permanent housing should they wish to remain living in the County.
• To investigate cases where there is a threat of homelessness
• Create and maintain accurate and up to date records of client’s details
• Liaise with all Register Providers, private landlords and other agencies

Additional Requirements:

The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

Please note that you will need a full driving licence to enable you to travel across the county.

About You:

• Organised, creative and flexible in your approach
• Experience of working within a front-line Housing Options Team and delivering a quality housing options, homeless and advice service
• In-depth knowledge of Government Legislation and statutory procedures 
• Experience of processing housing applications and Allocations
• Able to effectively manage cases and assess risk
• Good IT skills, able to keep records updated and provide regular service performance statistics. 
• Committed to developing strong working relationships internally and externally

Informal enquiries:

For an informal conversation about the role, please contact Shakil Seedat, Senior Housing Options Officer at sseedat@rutland.gov.uk or 01572 758157.

We review applications frequently; however, in periods of high demand, the role may close earlier than advertised, so we encourage you to apply as soon as possible.

 Our benefits:

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance 

For further information on the benefits of working for Rutland, please see our careers page: https://www.rutland.gov.uk/jobs-volunteering

Our Values

Our values – Passionate, Ambitious, Work Together, and Make a Difference – guide everything we do. We’re looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.